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Medication Adherence

When you learn that you have a long-term health problem, one of the most important ways you can manage your condition is by taking your medicine as directed by your doctor, pharmacist, or other health care professional. This is also known as medication adherence.

Many people never fill their prescriptions, or they may never pick up their filled prescriptions from the pharmacy. Other people bring their medication home, but don’t follow their health care professional’s instructions – they skip doses or stop taking the medicine, or they take more than instructed or at the wrong time of day.

Not taking your medicine as directed can be bad for your health – it can make it harder to breathe or do everyday things. It can rob you of a long and full life. Not taking your medicine as directed can also lead to other health problems, especially if you already have asthma, diabetes, or high blood pressures.

More than one in three medicine-related hospitalizations happen because that person did not take their medicine as directed. Not taking your medicine as directed can do more than just send you to the hospital – almost 125,000 people die every year because they did not take their medicine as directed.

There are many reasons people don’t take their medicine as directed, including forgetfulness, side effects, not sure they need medicine and cost. No matter the reason for not taking the medicine, the result is the same – patients lose protection against future illness and face serious health complications.

If you have questions about your condition–how your medicine works, why you need to take medicine, side effects or other concerns– talk about it. Your doctor, pharmacist, nurse or other health care professional can help you understand your health problem and all the things you can do to manage it – starting with taking your medicine as directed.

If you are still interested to learn more about ‘medication adherence’, see our Frequently Asked Questions (FAQs). You may also want to visit our Health Care Professional website.

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MEDICINE REMINDER DISCLAIMER

Although great care has been used to put together the content of this website, the National Consumers League (NCL) does not accept any responsibilities or liabilities for the consequences of Medicine Alerts not being complete or incorrect, nor for any non-receiving of NCL Medicine Alerts. It is intended that the information supplied by the consumer is accurate and up to date. In the event we are made aware of any mistakes, we will attempt to correct them.

Terms and Conditions:

NCL and its parents, affiliates, officers, directors, employees, suppliers and subcontractors are not responsible for (A) Any missed reminders, events, medications; or (B) repercussions or consequences, medical, health-related or otherwise, of missed reminders, events or medications relating to your use of the reminder service, including, without limitation, any message delivery or failed message delivery for any reason. We will not collect any personal or private medical or health information for this service.

Reminder Service:

The Reminder Service is offered to people who are using the Script Your Future consumer website for the first time. The Reminder Service lets you schedule a daily reminder to your phone through a text message at www.ScriptYourFuture.org for an indefinite time frame from the date that you opt-in and initiate the Reminder Service. You will be able to set the time of message delivery.

Registration:

To register for the Reminder Service, enter the required information and take the steps set out in the Registration Page. You will not be charged by us for receiving the messages. However, please note that certain text messaging, wireless, and cellular phone service providers may charge a per message fee depending on your feature package. To cancel the Reminder Service, go to the "Cancel Screen" at www.ScriptYourFuture.org and enter the required information, or call (202) 835-3323. We may reject any application for registration for the Reminder Service in our discretion without explanation. If we accept your application for registration, we will provide you with the Reminder Service. By clicking "Submit", you verify that the information provided by you in the registration process is true, accurate, current and complete to the best of your knowledge. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to believe that the information is untrue, inaccurate, not current or incomplete, we may terminate or suspend your current or future use of the Reminder Service.

Access to and use of Reminder Service:

If your registration for the Reminder Service is accepted by us, then you may access and use the Reminder Service.

You understand and agree that each message sent using the Reminder Service is your sole responsibility. This means that you, not us, are entirely responsible for setting up the messages you send using the Reminder Service. We do not guarantee the timely delivery of messages sent using the Reminder Service.

You agree that, in using the Reminder Service, you will not:

  • "stalk" or otherwise harass another person;
  • impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity;
  • send any message that is unwelcome to any person or entity;
  • interfere with or otherwise attempt to disrupt or engage in any activity that could reasonably be expected to interfere with the Reminder Service or any servers or networks directly or indirectly connected to the Reminder Service or any other Internet site or mobile communications device; or
  • violate any applicable law or regulation.

Use of the Reminder Service:

The Reminder Service is activated after you have completed the registration process and we have accepted your registration. You are responsible for maintaining the confidentiality of your registration for the Reminder Service and security of your telephone, wireless device, or computer. You are entirely responsible for any and all activities which occur on your telephone, wireless device, or computer. You agree to notify us immediately of any unauthorized use of your telephone, wireless device or computer, or of any other breach of security with respect to the Reminder Service known to you.

Monitoring the Reminder Service:

You acknowledge that we have no obligation to monitor the messages sent through the Reminder Service. However, you agree that we have the right to monitor the messages from time to time and to disclose any information as necessary to satisfy any law, regulation or other governmental request, to operate the Reminder Service properly, or to protect ourselves or our users.

Privacy:

By using the Reminder Service, you acknowledge that you have read and understand the terms of the National Consumers League (NCL) Notice of Privacy Practices and that you agree to the terms of the Script Your Future Website Privacy Policy. For the Notice of Privacy Practices, please see scriptyourfuture.org/?page_id=67.

Security:

You understand and agree (to the fullest extent permitted by law) that NCL and its parent, affiliates, officers, directors, employees, suppliers and subcontractors will not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of, or resulting from, unauthorized access to or alteration of your transmissions or data.

Indemnity and Liability:

You agree to indemnify, defend and hold us, our parents, affiliates, officers, employees, directors, contractors, advisors or other representatives and those of our affiliates (collectively, the "Representatives") harmless from and against any and all claims, demands, actions, losses, damages, fines, penalties, costs (including legal costs) and other liabilities of any kind whatsoever, incurred by the Representatives, directly or indirectly, as a result of or in connection with: (1) your use of the Reminder Service to stalk, harass, or impersonate any person or entity, or if you falsely state or misrepresent your affiliation with a person or entity; (2) your sending any message that is unwelcome to any person or entity; (3) your interfering with or otherwise attempting to disrupt or engage in any activity that could reasonably be expected to interfere with the Reminder Service or any servers or networks directly or indirectly connected to the Reminder Service or any other Internet site or mobile communications device; or (4) your violation of any applicable law or regulation.

You acknowledge and agree that we provide the reminder service and access to the reminder service as an "as is" and an "as available" basis, that your use of the reminder service is at your own risk, and that we make no representations, warranties or covenants whatsoever with respect thereto. For greater certainty, we do not guarantee that the reminder service will be available, run error-free or uninterrupted, that we will correct all errors or deficiencies related thereto or that all messages sent by you will arrive at their intended destination on time.

The reminder service is only an aid which relies on telephone, wireless text messaging, or internet that can be intermittently blocked, interrupted, disrupted or corrupted. As a result, there may be and we will not be reliable for any delays, omissions, inaccuracies and/or failures to deliver the reminder service transmissions and you should not exclusively rely on the reminder service as your only means of reminder for any particular events.

UNDER NO CIRCUMSTANCES WILL WE, OUR REPRESENTATIVES, OUR SUPPLIERS OR SUBCONTRACTORS BE LIABLE OR RESPONSIBLE IN ANY WAY FOR MESSAGES OR THEIR CONTENT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY MESSAGES OR CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF MESSAGES OR CONTENT SENT USING THE REMINDER SERVICE. WE AND OUR REPRESENTATIVES ARE NOT RESPONSIBLE FOR ANY MISSED APPOINTMENTS, MEDICATIONS OR MEDICAL OR HEALTH-RELATED OR ANY REPERCUSSIONS OR CONSEQUENCES OR COSTS THEREOF DUE TO REMINDER MESSAGE FAILURE FOR ANY REASON, INCLUDING, WITHOUT LIMITATION ANY WARNINGS AND PRECAUTIONS LISTED ON THE WWW.SCRIPTYOURFUTURE.ORG WEBSITE.

OUR CUMULATIVE LIABILITY, INCLUDING ANY LIABILITY OF OUR REPRESENTATIVES, OUR SUPPLIERS AND SUBCONTRACTORS, TO ANY PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE AND OTHER DAMAGES ARISING OUT OF OR RELATED TO CLAIMS IN CONNECTION WITH THESE TERMS AND CONDITIONS AND/OR THE REMINDER SERVICE SHALL BE LIMITED AS STATED HEREIN.

THE FOREGOING LIMITS OF LIABILITY WILL OPERATE NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS AND CONDITIONS OR IN ANY STATUTE, REGULATION, GUIDELINE, POLICY, RULE OF LAW OR OTHER LEGAL INSTRUMENT AND APPLY REGARDLESS OF THE BASIS ON WHICH ANY PERSON IS ENTITLED TO CLAIM, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT (INCLUDING WITHOUT LIMITATION FUNDAMENTAL BREACH) OR TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION OR OTHER FAULT OF OURS OR OUR REPRESENTATIVES), AND APPLY EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU ACKNOWLEDGE AND AGREE THAT THE LIMITS OF LIABILITY SPECIFIED IN THESE TERMS AND CONDITIONS WERE AN ESSENTIAL ELEMENT IN SETTING CONSIDERATION UNDER THESE TERMS AND CONDITIONS. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF OR EXCLUSIONS OF LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Termination:

We reserve the right to terminate your access to the Reminder Service or any portion of it at our sole discretion, without limitation, for any reason whatsoever, without liability, immediately upon the earlier of: (a) a message notice being sent to your telephone. We reserve the right to terminate the Reminder Service at any time.

If you are dissatisfied with any portion of the Reminder Service or with any of these Terms and Conditions, your remedy is to discontinue using the Reminder Service.

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If you do not receive your medication alert, please contact your mobile provider. It is possible that the standard short code messaging service subscriber (32075) is disabled or blocked. Your mobile provider can assist you with enabling the text message alerts in order for you to successfully receive the alert the next time you sign up.